Frequently Asked Questions
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How do you size your nails?
Check out our sizing guide for the best fit! Our Sizing Kit is the most recommended way.
How do you order custom nails?
You can find how to order, what the process is, and pricing here.
What comes with a purchase?
Each set of nails comes with a Tool Kit! It includes everything you need to assist in applying and removing the press-on nails.
Each kit has:
- 1 Mini File
- 1 Mini Buffer
- 1 Nail Glue
- 1 Sheet of Sticky Tabs
- 2 Cuticle pushers
- 2 Alcohol Wipes
How do you apply the press-on nails?
For optimal applying, follow these steps. Each purchase of nails includes a complimentary tool kit of a file, buffer, cuticle pusher, alcohol wipe, sticky tab sheet, and nail glue. First cut and file your natural nails to a short length. Push back your cuticles with the pusher (carefully cutting them after is preferred but not necessary, nippers not included in tool kit). Buff your natural nail and use the alcohol wipe to remove the dust and oils from your nail bed. Then pick whichever adhesion method you prefer.
If you are using nail glue (longer wear), be sure to apply a thin layer to your natural nail and a small amount to the press-on. Put the base of the press-on on the base of your nail at a 45 degree angle and slowly press down. (If glue is seeping out the edges you are using too much) Hold in place until sturdy.
If you are using sticky tabs (temporary wear), find the tab that fits each finger without touching any skin. Put the base of the press-on on the base of your nail at a 45 degree angle and slowly press down.
It is ok to use your own glue if you would like, but PLEASE do not use any thick glue or gel like product that must be cured under a UV light as this will lead to under cured gel sitting on your nail bed which could cause allergies/unpleasant nail damage. Please be careful applying. If any glue gets on your skin, take a paper towel square or a q-tip and dip it in acetone and carefully wipe off the excess glue. Do not put glue on your skin, mouth, or eyes. If irritation occurs, discontinue use immediately.
How do you remove the press-on nails?
Fill a bowl with warm water, olive oil and soap/dish soap. Soak nails for 5 min. Carefully use cuticle pusher to lift press-on from the nail bed. This process should not be painful, if a nail is showing resistance then soak it longer. Use cuticle pusher to carefully remove tab residue from the press-on or lightly buff the under side of the press-on to remove hardened liquid glue.
Are these reusable?
YES!! Properly removing and caring for the nails plays a huge roll in keeping them in tip-top shape! While wearing nails, try to avoid excessive exposure to harsh environments. While they are made with high quality products, they are not indestructible. If you find that you are missing a nail, or one breaks, please see our replacement listing here! (please note this listing is for a single nail, not a set)
How long does it take for orders to process/ship?
Since all the nails are hand painted by me and I still work a full time job separate from this, please expect processing time to take anywhere between 7-14 days! Usually it's on the quicker end but if anything were to disrupt my workflow drastically, you will be notified of the delay asap. Processing may also be extended during high demand times, but announcements will be made on the website and social platforms.
Can you request a different shape than the design offered?
Absolutely! Most of the sets have the different shape and length options when adding it to cart, but if you want something that isn't listed please feel free to reach out here!
What if I want to order while your shop is closed?
It will be stated in multiple spots on the website if I am open for orders or not. If the shop is closed, please refrain from placing any orders. You will either be refunded or severely delayed in receiving your order. When orders are closed it means I have reached full capacity of order slots for a given time. You can follow us on Instagram and Tiktok for more ways to stay updated~
Do you offer refunds/exchanges?
Unfortunately no. Due to the nature of custom orders and hygiene issues we do not offer any refunds. Read more about our TOS and Refunds here.
If you ordered the wrong size in a nail, you can purchase a replacement nail here!